Common Questions/FAQ
Are There
any Fees?
Internet Banking through
CNB Online is free of charge. Internet Banking with Bill Payment is $.99
per month, which is automatically debited from your checking account.
Can
businesses use CNB Online?
Yes. The charge for business accounts is $7.99
per month which includes bill payment and cannot be waived. The
charge is a flat rate for unlimited transactions.
Can I pay
bills with CNB Online?
Yes, if you sign up for Internet Banking with Bill
Payment.
How many
characters will my password be?
Your password may contain 4 to 20 alphanumeric
characters.
How do I
know I am in a secure Internet session?
Using Microsoft Internet Explorer or Netscape Navigator,
you will see a lock icon on the bottom of the screen when you are in a secure,
encrypted Internet session. Clicking on this lock while using CNB Online
reveals the RSA Secure Server Certification Authority, which certifies that the
site meets security standards. In addition, you will see that the site
URL begins with https:// (s=secure) instead of http://. For security and
browsing enhancements, we recommend using Microsoft Internet Explorer or
Netscape Navigator version 5 or above, with 128 bit encryption. You can check
your version and encryption level by clicking on the Help menu, then
select About.
Can I
apply for loans or open new deposit accounts online?
No. To insure security safeguards and comply with
disclosure laws, you must still come into one of our offices to apply for a
loan or open a new deposit account.
If you have any
other questions about CNB Online, contact either office of Citizens National
Bank.
|
McConnelsville: (740) 962-4565 |
Duncan
Falls: (740) 674-6055 |
